Find fast answers to your most pressing queries with our frequently asked questions (FAQ). If in doubt, feel free to contact us.

Frequently Asked Questions (FAQ)

Your top frequently asked questions (FAQs) answered.

Here are some popular questions and answers that we have assembled to help you find what you need as fast as possible and understand a little bit more about how we work before deciding whether or not to contact us. If in doubt, we would be happy to speak with you.

Payment FAQ

We accept payments via BACS/CHAPS and these details can be found at the bottom of our invoice.

Where a quote or order form states this, then yes, it may be paid on completion. In most cases, we will ask for part-payment ahead of completion for projects. Where the support is based on our day rates, we will typically invoice at the end of each month.

No, we do not accept cash payment or part-cash payment under any circumstances. At this time, we apologise but we cannot accept any payment via cryptocurrency.

Where there is a substantial upfront expenditure or you are a new client with Think Beyond, we may request a part-payment of up to 50% of the total cost upfront before commencement of any work.

Yes, we can provide these on request.

Yes, we currently accept payments in Euros as well as GBP.

Office FAQ

Our opening hours are 09:00-17:30.

We work Monday-Friday.

No, we may be travelling some days. Please pre-book your visit with us.

Yes, we may work some weekends and we charge the same rates.

Yes, there is ample car parking on-site.

Unfortunately, this is not a facility that we can offer at this time.

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